User Terms and Conditions

This page sets out the Terms and Conditions that govern your use of Royal Sea. It explains our relationship with you as a user, the standards we expect, and the practical rules that apply when you open an account, make deposits, play games or request withdrawals. By using the site or our services you accept these terms and any related policies we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, device and payment method unless we agree otherwise in writing. You must notify us immediately if you suspect unauthorised access or a breach of security. We may suspend or close accounts where activity appears fraudulent, abusive or in breach of these terms.

Verification and limits

We require identity and address verification before processing withdrawals or when we reasonably request it. Acceptable documents include a valid photo ID and a recent proof of address. We may also request proof of payment method. While checks are underway we may restrict access to certain features and enforce deposit or withdrawal limits.

Eligibility requirements

To open an account you must be at least 18 years old and located in a jurisdiction where our services are permitted. It is your responsibility to ensure online gambling is lawful where you live. We may refuse accounts or block access from restricted territories. Providing false information or using false documents will lead to account closure and forfeiture of any bonuses or winnings.

Acceptable platform use

Use our services in a lawful and fair manner. Prohibited conduct includes collusion, money laundering, chargebacks, multiple accounts, and exploiting technical errors in games or promotions. Abusive behaviour towards staff, threatening language or attempts to tamper with our systems will result in account suspension and potential referral to the appropriate authorities.

General bonus and promotion rules

Promotions are subject to specific terms which supplement these general rules. Bonuses normally require opt-in and qualifying deposits, and may carry wagering requirements, bet limits and game weightings. Only one promotion may apply where expressly stated. We reserve the right to withhold, reclaim or void bonuses and related winnings in cases of suspected abuse, bonus fraud or breach of the promotion terms.

Deposits and withdrawals

Accepted payment methods, minimum and maximum amounts are shown in the cashier. Deposits are typically instant; withdrawals are subject to verification and may require additional checks. We may process payouts by the method used to fund the account where possible. Withdrawal times and any applicable limits depend on the chosen method and account status. We do not accept deposits from third parties.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We aim to respond promptly and resolve issues fairly. Where a satisfactory outcome cannot be reached, we outline further escalation steps within our complaints procedure available on the site. Any disputes are governed by the law applicable to these terms.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified on the site or by email where possible. Continued use of your account after a change constitutes acceptance of the revised terms. If you do not accept the changes you should close your account in accordance with our closure procedures.