Responsible Gambling at Royal Sea Casino
At Royal Sea we take safer gambling seriously. We want play to be fun and controlled, so we provide clear tools and support to help you manage your activity. This page explains the steps you can take to protect yourself, the options available on your account, and where to find professional help if you or someone you know needs it.
Our player protection principles
We aim to promote responsible play by making control tools easy to access and by training our team to spot risk. We respect your choices and handle requests for limits or exclusions promptly. Where appropriate, we may also contact players to offer help or ask for verification to protect their account and finances.
Activity-control tools
Deposit limits
You can set daily, weekly or monthly deposit limits in your account settings. Limits are applied immediately after confirmation and can be lowered at any time. Increasing a limit may be subject to a cooling-off period.
Loss limits
Loss limits cap net losses over a chosen period and can help avoid chasing. Set a limit that suits your budget and review it regularly. If you reach a loss limit, further play will be blocked until the limit resets or you choose to change it.
Time limits and session reminders
Session reminders and reality checks can alert you after a set play time. Use these to keep track of how long you spend playing. You can also set daily play-time limits to enforce regular breaks.
Account breaks and self-exclusion
If you need a break, you can use our temporary account suspension or full self-exclusion options. Temporary suspensions are ideal for short breaks; self-exclusion closes access to the account for the chosen period. During self-exclusion you will not be able to open a new account with us, and we will respond to requests to prevent further contact about gambling offers.
Recognising signs of problem play
Common warning signs include playing for longer than intended, chasing losses, borrowing money to play, or neglecting work, family or social commitments. If you notice these changes in yourself or someone close to you, consider using limits, taking a break or seeking support.
Practical tips for staying in control
- Set and stick to a personal budget for gambling.
- Use deposit and loss limits to avoid overspending.
- Enable reality checks and session time limits.
- Avoid gambling when stressed, upset or under the influence of alcohol.
- Discuss concerns with a trusted friend or family member.
Professional help and support organisations
If you need specialist support, organisations such as GamCare and GambleAware offer confidential advice, counselling and treatment services across the UK. You can also speak to your GP for a referral. If you would like help applying controls to your account or want to discuss options with our team, contact us through the support centre in your account and we will assist you sensitively and promptly.